Job Details
Center Coordinator – North Porch Women & Infants’ Centers
Organization: North Porch Women & Infants’ Centers
Location: Newark and Clifton
Position Type: Part‑time
Reports To: Program Director
North Porch Mission: North Porch Women & Infants’ Centers is a 501(c)(3) nonprofit organization providing emergency aid—in the form of diapers, wipes, formula, baby food, and toiletries—to families in northern New Jersey. Our centers serve families referred by social service agencies, religious organizations, and other community organizations. Clients may visit up to six times per year, receiving one week’s supply of essential baby items at each visit. Our work is supported by a working Board, part-time Center Coordinators, and a part-time Program Director.
Position Summary
The Center Coordinator ensures smooth, compassionate, and organized operations at their assigned North Porch location. This role involves direct client interaction, inventory management, donor intake, reporting, and maintaining strong relationships with partner agencies and host locations. The Coordinator is the welcoming face of the center and plays a key role in delivering essential support to families in crisis.
Key Responsibilities
Client Services
- Schedule in‑person appointments for new clients and complete intake information.
- Prepare supply packages for distribution, including diapers, wipes, formula, baby food, clothing, and other baby items.
- Note any additional client needs and communicate them so the organization can search its network for resources.
- Answer calls from current clients, confirm intake details, and prepare bags for scheduled pickup days.
- Provide referrals to other agencies or programs when clients need additional support.
Inventory Management
- Prepare and submit monthly inventory reports to the Program Director by the required deadline.
- Monitor supply levels and notify the Director when items are low or urgently needed.
Donations
- Record donor information and inventory all donations dropped off at the center.
- Forward donor details to the Board Member responsible for thank‑you letters.
Reporting
- Submit monthly Inventory Reports to the Program Director.
- Submit monthly Mother & Infant Number Reports to the Program Director.
Agency & Host Location Relations
- Respond to questions from current referring agencies.
- Register new organizations as referring partners.
- Maintain positive, professional relationships with host locations.
Center Maintenance
- Keep the center clean, organized, and welcoming for clients, volunteers, and donors.
Qualifications
Required
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple tasks.
- Comfort working with families experiencing crisis or hardship.
- Basic computer skills (email, spreadsheets, data entry).
- Ability to lift and move supply boxes (typically 15 lbs).
- Compassionate, patient, and client‑centered.
- Organized and detail‑oriented.
- Bilingual (Spanish/English or other languages).
Preferred
- Experience in social services, community outreach, or nonprofit work.
- Experience with volunteer coordination.
- Familiarity with northern New Jersey communities.
Hours & Compensation
- Part‑time; hours vary by center.
- Compensation based on experience.
How to Apply
Interested candidates should submit a resume and brief cover letter explaining their interest in the role to director@northporch.org
